From a question to an opinion.
No waiting for an appointment.
You can submit a question at any time. The system takes care of sorting it, the conflict check and assigning it. The assessment and the opinion are always a lawyer's work, approved by an attorney.
The journey of one question
- You
- AI assistant
- System
- Lawyer
- Attorney
- +0 minYou and the AI assistant
You ask the AI assistant
You get a general answer, with the relevant regulations, straight away. If you want certainty about your own case, you can send it to an attorney with one click. This step is optional.
- +1 minYou
You put your question to an attorney
In the client centre or by phone. You describe the situation and attach documents.
- +1 minSystem
Sorting and conflict-of-interest check
The system sorts the matter by area of law and compares the parties with the firm's records. If there is any match, an attorney decides.
- +1 minSystem
Assignment to a lawyer
The matter goes to a specific lawyer, based on expertise and the team's current workload. You can see who is handling it.
- ongoingLawyer
Assessment and draft opinion
The lawyer assesses the matter. Technology helps with research and the first draft. If documents are missing, the lawyer asks for them, and the clock stops in the meantime.
- before sendingAttorney
Review and approval
An attorney reviews and approves the opinion. No opinion goes out without their approval.
- at the agreed timeYou
The opinion in your client centre
You get an email notification. The opinion, the documents and the whole history of the matter stay stored in your file.
What technology does and what people do
Technology does away with waiting and paperwork. The decision and the responsibility stay with the attorney.
Technology
- Gives a general answer to your question straight away, even at night
- Accepts your question at any time and sorts it
- Compares the parties with the firm's records to check for conflicts of interest
- Assigns the matter to a lawyer and keeps an eye on the deadline
- Helps with research in the relevant area of law
How the response time is counted
- StartsWhen we receive your questionThe clock runs on working days from 8:00 to 17:00. How long you wait is set by your contract.
- PausedWhile we wait for documentsIn the client centre, you will see this as the status “Waiting for you”. Once you add them, the clock starts again.
- UrgentWith priorityMark a matter that cannot wait, or one with a deadline coming up, as “urgent”.
How to reach us
- Client centreNew questions, documents, the status of your matters and their history. Available around the clock.
- PhoneA quick consultation with your lawyer on +421 944 768 582. You will find other ways to reach us on the Contact page.
- Meeting in personAt the office or online, as agreed with your lawyer. You can arrange it via the Contact page.
